★ 5.0 from 71 Google reviewsAQF Level 5 arborists$20M public liability24/7 emergencyMortdale based, Sydney wide
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Mortdale based. Sydney wide. 15 years on the tools.

Tree and Roots Removed From a Terrace Garden Bed, Newtown

AQF Level 5 arborists, $20M public liability and council paperwork handled. Tell us about the job and we call you back the same day.

★ 5.0 from 71 Google reviewsAQF Level 5 arboristsISO 9001 certified$20M public liability

★ 5.0 Google rating (71 reviews)✔ AQF Level 5 arborists✔ ISO 9001 certified✔ $20M public liability✔ Own chipper, loader and trucks
Our work · Newtown, City of Sydney

Small job, done properly: tree out, roots out, bed ready to replant.

Inner-city tree work is mostly about what you cannot do: no machinery, no room, walls on every side. This Newtown garden bed had a tree whose roots were pushing against a rendered wall. The tree came out, and then the part most contractors skip — the roots — came out too.

The problem

Cutting a tree off at ground level leaves the roots to keep growing, heaving paving and pushing against walls for years. In a terrace garden the root mass is often the whole bed. Leaving it means the problem comes back.

How we did it

The tree was removed first, then the crew dug the bed out by hand to expose the root system against the wall, cut it out in pieces and carried everything through the house to the truck. The bed was cleared of root material and loose soil and left level, ready for new planting. No machine fits a Newtown terrace, so this is hand work, and we price it as such.

Council

Newtown sits in the City of Sydney, which has its own tree rules and application process. Our City of Sydney tree removal guide covers what needs an application and what does not.

Before, during, after

Tree roots exposed in a garden bed against a rendered wall in Newtown
Before — roots exposed against the rendered wall.
True Roots crew digging out tree roots and soil from a garden bed in Newtown
During — dug out by hand; nothing bigger fits a terrace.
Garden bed cleared of tree and roots, ready for replanting, Newtown
After — bed cleared and level, ready to replant.

Photos from our own jobs. Client addresses are never published.

Get a free quote

Tell us what you need done and we will call you back to arrange a look. Every job is assessed individually - no two trees are the same.

Urgent or unsafe tree? Call 0422 023 242 - we answer 24 hours.

For urgent hazards, call 0422 023 242.

We only use your details and photos to quote and book your job. They are never sold or shared for marketing. Privacy policy.

What our clients say

Real reviews from Sydney clients, quoted from our Google profile. Long reviews are shortened; tap Read more for the full review on Google.

5.0 out of 5 · 71 Google reviews
…Really great service, professional, safe and accommodating. Difficulties of access easily overcome, good people to deal with
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David G.October 2026
Jimmy and the guys were excellent at their job—very fast and very tidy. I highly recommend them, and I certainly wouldn't hesitate to use them again in the future. "True Roots" are the best.
Nomikos R.October 2026
Removed 4 bunches of palm nuts and tidied everything up. Great job.
Matthew K.October 2026
Jimmy and his crew were fast, efficient and professional! He was so helpful in removing a tree in our yard that was a safety hazard. I highly recommend True Roots and would not hesitate to use them again if needed.
Liz B.June 2026
Jimmy and his team were excellent. Fast, reliable, well-priced and impressive work. Great to see such a good, local tree removal business and arborist in Mortdale and operating in the St George area. You will not be disappointed using these guys.
Jamie D.April 2026
Great service! I liked how they cleaned up after they chopped down our tree. Efficient and very competitive pricing. I would happily book them again in the future.
Celia L.April 2026
Jimmy and the two men working with him were professional, hard working and efficient with their time. They removed a large bougainvillea adjacent to the pool. I was very impressed with how well they did this, especially given how thorny it…
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Jan B.March 2026
I recently hired True Roots to remove a large gum tree from my property, and I couldn’t be more impressed with their service. From the initial consultation to the final clean-up, the team of arborists were professional, efficient, and…
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Joseph2025
Jimmy was amazing; right from the beginning, he was informative, professional and willing to work within our budget. We could not be happier with what he has delivered for us. We removed all our side trees and replaced them with hedges and…
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JJ2025
Highly recommend the Team from True Roots, the boys came in and removed a Black Butt that was overhanging our house. Very competitive pricing and managed to squeeze us in. The stump was ground back and all waste was removed. Very professional and skilled workers. Will definitely use them again in the future.
Ben G.2024
Highly recommend! James and the boys did an amazing job cutting down a large tree in my yard. Super professional, efficient, and left everything clean and tidy. Great service, and I’m really happy with the results. Will definitely call again for any future tree work! Thanks Andrew
Andrew M.2024

Qualified, insured and accountable

  • AQF Level 5 arboristDiploma of Arboriculture (AHC50524), TAFE NSW, 2024. About 15 years in arboriculture.
  • ISO 9001 certifiedQuality management system certified to ISO 9001.
  • $20M public liabilityPlus icare workers compensation. Certificates of currency sent with every quote.
  • Australian StandardsTree pruning and trimming to AS 4373, tree protection on building sites to AS 4970.
  • Indigenous-ownedOwned and operated by an Indigenous director. Registered NSW Government supplier on buy.nsw.
  • 5.0 on Google71 reviews, every one from a real job. Read them.
Arboriculture Australia Registered Consulting and Practising Member 2026International Society of Arboriculture memberLGCA Approved Supplier

Who we work for

Builders, landscapers, utilities and councils who need the paperwork right and the site left clean.

Roots lifting something they shouldn’t?

Send a photo. We tell you whether it is a root removal, a root barrier, or the tree itself.

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Enter your details below and we will call you back to arrange a look. Urgent or storm-damaged tree? Call 0422 023 242. You can also text photos to that number. Your details are only used to quote and book your job (privacy policy).

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