Mortdale based. Sydney wide. 15 years on the tools.
Council Tree Services Sydney — approved arborists for council & utility tree work
AQF Level 5 arborists, $20M public liability and council paperwork handled. Tell us about the job and we call you back the same day.
★ 5.0 from 71 Google reviewsAQF Level 5 arboristsISO 9001 certified$20M public liability
A compliant tree contractor councils can rely on.
True Roots delivers council tree services and vegetation works, government and utility clients across Sydney — street and roadside trees, reserves and parklands, storm response and scheduled programs. AQF Level 5 arborists, full insurance, SWMS, traffic management and the documentation your procurement team needs.
We understand that council and utility work is about more than cutting trees — it’s about compliance, safety, traffic control, public access and clean documentation. We turn up properly inducted and equipped, work to the relevant standards, and provide the paperwork to close the job out cleanly.
From a single hazardous street tree to ongoing council tree services and vegetation programs and emergency storm response, we scale to the job and keep your residents, assets and timelines protected.
Council tree services for the public realm.
Street & roadside trees
Pruning, removal and clearance of street and roadside trees with traffic management and pedestrian safety controls in place.
Reserves & parklands
Vegetation management, hazard reduction, deadwooding and canopy work across reserves, parklands and public open space.
Storm & emergency response
Rapid 24/7 response to fallen and hazardous trees blocking roads, footpaths and public areas after storms.
Compliance & documentation
SWMS, insurances, AQF Level 5 arborist reports, traffic management plans and clean job close-out documentation.
Scoped, compliant and documented.
1. Scope & quote
We assess the site and works, and provide a clear scope and price your team can approve.
2. Permits & SWMS
Traffic management, SWMS, inductions and any permits sorted before we start.
3. Carry out works
Qualified crews complete the works safely, protecting the public, assets and access.
4. Report & handover
Site cleared and cleaned, with the documentation to close the job out.
Compliant, equipped and reliable.
Compliant & insured
$20M public liability, workers compensation, SWMS and AQF Level 5 arborists — the boxes procurement needs ticked.
Equipped for scale
Chippers, EWPs, loaders and trucks to handle roadside, reserve and large-volume vegetation works efficiently.
Reliable for programs
Dependable scheduling and response for one-off works, ongoing programs and emergency call-outs.
The credentials your procurement team needs.
Every site and program is different, so we scope and price each engagement on its own — then back it with the credentials, standards and documentation council and government procurement expect.
Indigenous-owned
An Indigenous-owned business — supporting your Indigenous and social procurement goals.
ISO 9001 certified
Certified quality management for consistent, documented delivery and clean job close-out.
Insured & WHS-ready
$20M public liability, workers compensation, SWMS, inductions and ticketed, qualified crews.
Australian Standards
Work to AS 4373 (pruning of amenity trees) and AS 4970 (tree protection on development sites).
Traffic management
Traffic control and traffic management plans for roadside, footpath and public-area works.
Scalable crews
Equipped for one-off council tree services, scheduled vegetation programs and 24/7 storm response.
LGCA Approved Supplier. True Roots is an approved supplier under Local Government Contracts Australia — recognised for the insurances, standards and documentation that council and government procurement require.
Local across southern Sydney — capable right across the metro.
Mortdale-based, we deliver council tree services and vegetation works across the Georges River, Sutherland Shire, Bayside and Canterbury-Bankstown local government areas, and for government and utility clients right across Sydney.
From street and roadside trees to reserves, parklands, asset-protection zones and emergency storm response, we work to the relevant standards and keep residents, assets and timelines protected. We can support one-off council tree services, scheduled vegetation programs and panel or contract arrangements, with the reporting and documentation to match.
Good to know.
Do you work for councils and government clients?
Yes. We deliver council tree services and vegetation works for councils, government and utility clients across Sydney — from individual hazardous trees to ongoing vegetation programs and storm response.
Do you have insurance, SWMS and traffic management?
Yes — $20M public liability, workers compensation, Safe Work Method Statements, and traffic management for roadside and public-area works. We provide all documentation on request.
Can you handle roadside and powerline-adjacent work?
Yes. We carry out roadside works with proper traffic control, and we plan carefully around services and powerlines, engaging authorised arrangements where required.
Do you provide storm and emergency response?
Yes — 24/7 emergency response to clear fallen and hazardous trees from roads, footpaths and public areas so access and safety are restored quickly.
Are you set up for government and council procurement?
Yes. We’re an Indigenous-owned, ISO 9001-certified business with $20M public liability, workers compensation, SWMS and AQF Level 5 arborists — suited to council requirements and Indigenous procurement goals.
Which councils and areas do you cover?
We work across the Georges River, Sutherland Shire, Bayside and Canterbury-Bankstown local government areas, and for government and utility clients right across greater Sydney — street trees, reserves, roadsides and more.
Can you join a preferred-supplier panel or ongoing contract?
Yes — we’re set up for scheduled vegetation programs, panel arrangements and ongoing contracts, with the reporting and documentation councils need.
Do you work to Australian Standards?
Yes — AS 4373 for pruning of amenity trees and AS 4970 for protection of trees on development sites, alongside WHS and traffic-management requirements.
Council tree services — one crew from permit to cleanup
True Roots delivers council tree services across the Sydney metro — programmed street tree pruning, reactive storm work, powerline clearance and removals — with SWMS, traffic control and arborist reporting handled in-house. For private property owners, we also manage the council side of tree removal: our team prepares the permit application or DA arborist report, then completes the approved work.
Why councils use us
AQF Level 5 arborists, AQF Level 3 climbers, $20M public liability, icare workers compensation, ISO 9001 certified.
Indigenous-owned business, LGCA approved supplier and registered NSW Government supplier (buy.nsw), with SWMS, certificates and completion records supplied as standard.
Street tree pruning runs, reserve and roadside clearance, powerline vegetation and storm response, with our own machinery and traffic control arranged.
Our AQF Level 5 reports are written to council templates and lodged with Georges River, Bayside, Ku-ring-gai, Hunters Hill and Mosman every month.
Why councils keep using True Roots
Council tree services live or die on compliance and reliability. Every job runs to AS 4373 pruning standards with certified arborists, $20M public liability cover and ISO 9001 quality systems, and every invoice arrives with the photos and reports your records need. From our Mortdale depot we respond quickly across the St George area, Sutherland Shire, North Shore and Western Sydney LGAs.
What our clients say
Real reviews from Sydney clients, quoted from our Google profile. Long reviews are shortened; tap Read more for the full review on Google.
Reviews …Really great service, professional, safe and accommodating. Difficulties of access easily overcome, good people to deal withRead more
David G.October 2026Jimmy and the guys were excellent at their job—very fast and very tidy. I highly recommend them, and I certainly wouldn't hesitate to use them again in the future. "True Roots" are the best.
Nomikos R.October 2026Removed 4 bunches of palm nuts and tidied everything up. Great job.
Matthew K.October 2026Jimmy and his crew were fast, efficient and professional! He was so helpful in removing a tree in our yard that was a safety hazard. I highly recommend True Roots and would not hesitate to use them again if needed.
Liz B.June 2026Jimmy and his team were excellent. Fast, reliable, well-priced and impressive work. Great to see such a good, local tree removal business and arborist in Mortdale and operating in the St George area. You will not be disappointed using these guys.
Jamie D.April 2026Great service! I liked how they cleaned up after they chopped down our tree. Efficient and very competitive pricing. I would happily book them again in the future.
Celia L.April 2026Jimmy and the two men working with him were professional, hard working and efficient with their time. They removed a large bougainvillea adjacent to the pool. I was very impressed with how well they did this, especially given how thorny it…Read more
Jan B.March 2026I recently hired True Roots to remove a large gum tree from my property, and I couldn’t be more impressed with their service. From the initial consultation to the final clean-up, the team of arborists were professional, efficient, and…Read more
Joseph2025Jimmy was amazing; right from the beginning, he was informative, professional and willing to work within our budget. We could not be happier with what he has delivered for us. We removed all our side trees and replaced them with hedges and…Read more
JJ2025Highly recommend the Team from True Roots, the boys came in and removed a Black Butt that was overhanging our house. Very competitive pricing and managed to squeeze us in. The stump was ground back and all waste was removed. Very professional and skilled workers. Will definitely use them again in the future.
Ben G.2024Highly recommend! James and the boys did an amazing job cutting down a large tree in my yard. Super professional, efficient, and left everything clean and tidy. Great service, and I’m really happy with the results. Will definitely call again for any future tree work! Thanks Andrew
Andrew M.2024Qualified, insured and accountable
- AQF Level 5 arboristDiploma of Arboriculture (AHC50524), TAFE NSW, 2024. About 15 years in arboriculture.
- ISO 9001 certifiedQuality management system certified to ISO 9001.
- $20M public liabilityPlus icare workers compensation. Certificates of currency sent with every quote.
- Australian StandardsTree pruning and trimming to AS 4373, tree protection on building sites to AS 4970.
- Indigenous-ownedOwned and operated by an Indigenous director. Registered NSW Government supplier on buy.nsw.
- 5.0 on Google71 reviews, every one from a real job. Read them.
Need a compliant tree contractor?
Talk to True Roots about council tree services, government and utility tree works — scoped, insured, documented and delivered on time.
Get a free quote
Tell us what you need done and we will call you back to arrange a look. Every job is assessed individually - no two trees are the same.
Urgent or unsafe tree? Call 0422 023 242 - we answer 24 hours.